Privacy Policy

1. Introduction

Diuwin B.V. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming platform and services.

2. Information We Collect

We collect various types of information to provide and improve our services:

2.1 Personal Information

  • Name and contact information
  • Date of birth and age verification
  • Government-issued identification
  • Financial information for transactions
  • Email address and phone number

2.2 Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system
  • Usage data and analytics
  • Cookies and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services
  • To verify your identity and prevent fraud
  • To process transactions and payments
  • To communicate with you about our services
  • To comply with legal obligations
  • To improve our platform and user experience

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage systems
  • Employee training on data protection

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period may vary depending on:

  • Legal requirements
  • Business needs
  • Type of information
  • Purpose of collection

6. Your Rights

Under applicable data protection laws, you have the following rights:

  • Right to access your personal information
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers, in compliance with applicable data protection laws.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our platform.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Diuwin B.V.
WeWork, Embassy TechVillage
Block L, Outer Ring Road
Devarabeesanahalli
Bengaluru, Karnataka 560103
India

By using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.